1. Introduction Zeno (“Company,” “we,” “our,” “us”) is committed to protecting your privacy. This policy explains how we collect, use, and share your personal information.
2. Information We Collect
- Personal Information: Name, email address, phone number, and billing information.
- Usage Data: IP address, browser type, and access times.
- Cookies: To improve your experience and analyze site usage.
3. How We Use Your Information
- To process payments and provide our services.
- To improve our website and user experience.
- To comply with legal obligations.
4. Sharing Your Information We do not sell your personal information. However, we may share it with:
- Payment processors for transaction purposes.
- Legal authorities when required by law.
- Third-party service providers to enhance our services.
5. Data Retention We retain your data as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
6. Security Measures We implement industry-standard security measures to protect your data but cannot guarantee absolute security.
7. Your Rights
- Access: Request a copy of your data.
- Correction: Update inaccurate information.
- Deletion: Request deletion of your data, subject to legal and contractual obligations.
8. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Changes to This Policy We may update this policy from time to time. Changes will be posted on our website.
10. Contact Information For privacy concerns, contact us at privacy@zeno.co.tz.