To continue enjoying full ZenoPay services with lower fees and better account features, all Business Accounts must complete KYC (Know Your Customer) verification. Submitting your KYC ensures compliance with regulations and helps us keep the platform safe and reliable.
Here’s what you need to provide depending on your type of business:
1. Companies (Limited Liability Companies)
If your business is registered as a company, you’ll need to submit:
- TIN Number
- Business Licence
- BRELA Certificate of Incorporation
- Memorandum & Articles of Association
- National IDs of all Directors
2. Business Names (Sole Proprietors / Partnerships)
If your business is registered under a business name, you’ll need:
- BRELA Business Name Registration Certificate
- Business Licence
- TIN Number
- National ID of the Business Owner(s)
3. Other Entities
For charities, NGOs, non-profits, and religious institutions, please submit:
- Registration Certificate (from relevant authority)
- TIN Number
- Business Licence (if applicable)
- National IDs of Trustees or Key Officials
How to Submit Your KYC
You can submit all the required documents by email:
Make sure your documents are clear, valid, and up to date. Once submitted, our compliance team will review them and notify you of the approval status.
✅ Tip: The sooner you complete your KYC, the sooner you can enjoy lower transaction fees (up to 2.5%) and full access to ZenoPay’s business features.
